Due to Covid-19 our offices are temporarily closed. If you are in need of support please contact the appropriate public services below.

Newcomer Support

Immigrant Women Services Ottawa (Amharic, Tigrinya, Somali, Swahili speakers available): 613-729-1393

  • Provides crisis intervention, counselling, interpretation, translation, settlement and integration for women.

Catholic Centre for Immigrants (Amharic speaker available): 613-232-9634

Matthew House Ottawa: 613-212-1499

  • An agency that redistributes gently used furniture to low-income individuals and families in Ottawa. Short-term accommodation for up to eight refugee claimants.

Somali Centre For Families: (613) 526-2075

  • Provides settlement, employment, counselling, youth, and senior services.

Food Banks

Parkdale Food Centre (Hintonburg): 613-722-8019

Caldwell Family Centre (Westboro): 613-728-1800

Barrhaven Food Cupboard (Barrhaven): 613-825-4505

Kanata Food Cupboard (Kanata): 613-836-7847

Debra Dynes Family House (Nepean): 613-224-3824

Partage Vanier (Vanier): 613-744-2892 ext. 0

Centretown Emergency Food (Centretown and Old Ottawa South): 613-232-3059

Mental Health

Ottawa Crisis Line: 613-722-6914 Speak to highly trained crisis responders 24/7.

Good2Talk (Post-Secondary Students): If you are a student needing support, you can reach Good2Talk by calling 1-866-925-5454 or texting GOOD2TALKON to 686868 to chat with a volunteer Crisis Responder.

Nasheeha Youth Helpline (Muslim Community): 1 (866) 627-3342 Available 7 days a week (12PM – 9PM EST).

Kids Help Phone (Ages 5-25): You can reach a professional counsellor at Kids Help Phone 24/7 by calling 1-800-668-6868.